Download issues: You have problems that prevent you from downloading the product. The Evolving Dreams recommends that you contact us at email@example.com or your browser provider, as The Evolving Dreams ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted me at firstname.lastname@example.org for its approval of your refund request;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples (in the form of free webclasses, video overviews, demo links, product samples, screen shots) of each type of the products offered before making a purchase.
We are not liable for any refund amount due to technical problems on your computer, including but not limited to: printer malfunction, inability to install Adobe Acrobat Reader, and/or problems due to Internet connectivity.